Skip, pause, change, or cancel — just email our team. A real person handles every request and confirms by reply, usually within 24-48 hours.
Tap an option below — it opens a ready-to-send email. Just add your order number and hit send. We'll do the rest and confirm by reply.
Take one cycle off — you won't be charged for that renewal.
Email us →Take a break for as long as you like — restart whenever you're ready.
Email us →More gummies, fewer gummies, or a different delivery rhythm.
Email us →Moving house? We'll switch all your future deliveries over.
Email us →No hoops, no hassle — we'll cancel it and confirm by reply.
Email us →Billing questions, product swaps, anything at all — just ask.
Email us →No portals, no phone queues — just email.
Tap an option above or write to hello@upairy.com. Include your order number and the email used at checkout.
Our team actions it on your subscription — subscription emails get priority, and we reply within 24-48 hours.
We confirm by reply so you know it's done. Nothing changes until you hear back from us — and you always will.
Renewal protection: email us before your billing date and you won't be charged for that cycle. If a renewal ever slips through while you're waiting on us, we'll refund it in full — no questions asked.
Fill this in and it goes straight to our support inbox — same team, same reply.
Every subscription email is read and actioned by a human — most within 24-48 hours on business days.
Prefer to do it yourself? Log in to manage your subscription online →